Job Description

JOB DESCRIPTION

 

Job title:                                               Banquet Manager – full time

Reports directly to:                         Food & Beverage Manager

Direct Reports:                                 F&B Department

 

Overall Job Purpose

  • Oversees daily events and conferences operations, through staff planning, work scheduling, inventory management.
  • Discussing sales contract details with the GC&E and the chef.
  • Planning the venue layout according to the number of guests and the type of event and planning staff accordingly.
  • Finalizes billing process for all groups in accordance with contracts
  • Answering customers’ questions and accommodating special requests.
  • Manages departmental inventories, from beverage records to control liquor costs to AV and material perpetual inventory.
  • Conducts monthly department meetings with the Banquet team for overall performance evaluation, and weekly meetings for daily overview on operations.
  • The Banquet Manager is an adaptable asset to the Food & Beverage team, showing flexibility to answer operational needs depending on activity. That employee is deployable in any other F&B department were needed or requested .

Skills Required

Competencies

  • Have a working knowledge of service standards, procedures and techniques for executing banquet event orders to include banquet /meeting room set up, preparation, service and follow-up.
  • Skilled communicator with excellent problem solving, observation, and interpersonal skills.
  • Committed, proactive banquet manager who would enjoy work in an exciting, fast-paced environment. Hands-on manager, able to support teams on the floor when necessary
  • Great Organizational skills, anticipating needs for proper execution of events
  • Customer service-oriented
  • Excellent team leader

 

Qualifications, Skills & Experience

  • Fluent in either English or French, and good skills in the other. Third language is a plus.
  • Adaptability – Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
  • Service experience
  • Previous hotel business experience
  • Knowledge of systems such as Opera and Marsha for event planning
  • Experienced in team management, from scheduling to trainings.

Candidate Profile

Candidate profile

Education and Experience

Minimum 2-year experience in similar role.

Principal Accountabilities

  • Directs and regular reports to the F&B Manager, on team satisfaction, overall performance, input & ideas.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Serve as a role model to demonstrate appropriate behaviors.
  • Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
  • Reviews quarterly Events Satisfaction Surveys and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
  • Provide services that are above and beyond for customer satisfaction and retention.
  • Interviews and hires Banquet associates with appropriate skills.
  • Responsible for inventory of the banquet department, requisitions and orders on a regular basis.

Advantages

What We Offer

We’ll reward all your fabulous work with an exciting international environment in the most awaited lifestyle hotel opening of Brussels.

We offer hospital insurance, eco-chèques and Sodexo meal card, extra-legal pension plan for Horeca, and provide for your uniform and cleaning.

By joining Cardo, you’ll also join the global Marriott family, opening doors to fabulous discounts all over the world on hotel rooms and food & beverage. We also offer unique trainings and development opportunities in the world’s biggest hotel group.

About Cardo Brussels Hotel
Located within the heart of Europe and one of the Brussel's most vibrant areas, Cardo Brussels Hotel is the new and trendy landmark in the neighborhood and the most distinctive luxury lifestyle hotel in the city, catering to both selective leisure guests and business travelers. The hotel will offer contemporary wellness and dining experiences, 532 stylish rooms & suites, as well as 1500m2 of MICE facilities and amenities.
About Cardo Brand
Cardo is a brand built on a culture of emotional intelligence and sublime hospitality, designing experiential places for individual wellbeing and corporate culture optimization. Our purpose is to make city breaks and workcations less apologetic, more purposeful and tuned to the self.

  • Address:Brussels
  • Company Size:
  • Website: Visit now
  • Published:7 January 2022
  • Job Poster:Hospitality Jobs

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