Job Description

The Bar & Terrace Lounge Manager at Corinthia Brussels is responsible for overseeing the daily operations of the Bar and Terrace Lounge, ensuring exceptional service, and creating a memorable guest experience. We are looking for a leader who can manage a team, maintain high standards of quality and service, and drive business performance.

KEY RESPONSIBILITIES

  • Stay updated on the latest trends and innovations in the hospitality industry.
  • Identify opportunities to improve profitability through waste control and efficient use of utilities and resources.
  • Anticipate potential opportunities and challenges in managing the Bar & Terrace Lounge.
  • Ensure the department is adequately staffed, creating and managing duty rosters, including coverage for holidays, sickness, and absenteeism.
  • Interview prospective staff and coordinate with the Human Resources Manager and F&B Director.
  • Implement and maintain the concept and image of the Bar & Terrace Lounge.
  • Ensure good planning and necessary equipment for smooth, trouble-free service.
  • Exercise strict control over wages, staff costs, and public holidays.
  • Maintain effective communication within the department and keep the F&B Director informed of any issues.
  • Report any problems or complaints to the F&B Director.
  • Attend department training sessions and meetings as required.
  • Conduct daily pre-service meetings to share pertinent information.
  • Liaise with other departments to ensure good communication and support.
  • Work closely with the F&B Director and Executive Chef to discuss daily business progress.
  • Inform team members of Special Attention Guests/VIPs and coordinate with the F&B Director.
  • Deal with guest inquiries via mail, email, and fax, and action all information, menu, and brochure requests.
  • Participate in the planning and development of future events in the Bar & Terrace Lounge and the hotel.
  • Drive the Corinthia values and philosophy throughout the department.
  • Handle disciplinary and grievance issues in conjunction with the F&B Director and Human Resources Manager.
  • Ensure all guest orders are prepared and served to the agreed standards.
  • Ensure courtesy to guests at all times and maintain the hotel’s reputation.
  • Maintain knowledge of the menu and advise clients accordingly.
  • Ensure all Mise-en-Place and preparations for orders are completed for smooth, efficient service.
  • Ensure new employees receive proper induction into the department
  • Ensure careful handling of all operating equipment and minimize breakage.
  • Maintain the Bar & Terrace Lounge and its contents in a clean state and in good repair.
  • Upsell and maximize sales revenue whenever possible.
  • Conduct regular checks on beverage stock and non-food items.
  • Handle all end-of-day procedures, guest settlements, voids, discounts, adjustments, and corrections within the assigned authority level.

Skills Required

Candidate Profile

Experience

  • Worked in similar work environment.
  • Previous Food & Beverage experience.

Skills & Knowledge

  • Fluent in English & French or Dutch
  • Knowledge of wines, spirits, and food
  • Familiarity with P.O.S. systems, including micros
  • Health & safety and COSHH knowledge
  • Proficient in Outlook and Office
  • Strong leadership and training skills

Requirements

Flexibility to work evenings, weekends, and holidays as required.

Advantages

  • Bénéficiez d’un salaire récompensant votre expertise et votre dévouement.
  • Profitez de 20 jours de congé, hors jours fériés, vous laissant suffisamment de temps pour vous ressourcer.
  • Profitez de repas au sein de notre cantine.
  • Découvrez la facilité de profiter du nettoyage à sec de vos uniformes pour vous présenter sous votre meilleur jour à vos clients.
  • Recevez 250€ d’éco-chèques, vous permettant de faire des choix respectueux de l’environnement.
  • Soyez rassuré en profitant d’une offre d’assurance axée sur votre tranquillité d’esprit.
  • Facilitez vos déplacements avec un remboursement de vos frais de transport à hauteur de 80%.
  • Bénéficiez de tarifs exclusifs au sein des établissements du groupe et prolongez l’expérience du luxe au-delà de votre lieu de travail.
  • Sécurisez votre futur avec notre plan de pension.

Visit Company Page

Ideally located on Rue Royale, just a few minutes from the UNESCO World Heritage Grand-Place, the Corinthia Grand Hotel Astoria is the ideal place for business and leisure travelers to make the most of the lively city life. Built in 1909 at the request of King Leopold II, this emblematic building served as a major meeting place for kings, dignitaries and personalities from all over the world. Acquired by Corinthia Hotels in 2016, the property is currently undergoing extensive refurbishment, but when complete will feature 126 rooms and suites, as well as extensive banqueting, dining and spa facilities.

  • Published:12 June 2024
  • Job Poster:Corinthia Grand Hotel Astoria Brussels

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