We trust you in these areas:

• Reservations related tasks such as handling communication for the brand
• Handle complaint emails and follow up with property and ensure complaint is resolved
• Managing property content on all booking channels via our content management tool
• Streamline general website updates coming from E commerce and Marketing
• Overseeing room type descriptions and related translations internal and external
• Audits on online appearance on all public booking channels (eg. Website, OTA´s, GDS)
• Audits on brand reputation throughout guest journey (phone lines, communication pieces, etc.
• Reporting daily business, occurring issues and important information to the HORs

These are your talents:

• Experience – you’ve already worked in a similar role
• Software skills – you are familiar with Microsoft Office
• Plain speaking – you are in contact with guests, customers and teams in English and French/Dutch
• Responsible and communicative – you enjoy being part of the team

This is how we work together:

• Appreciative remuneration – supplemented by individual pension plans if desired
• Flat hierarchies – your opinion counts
• Further education – internally we are happy to promote your talent
• Uniform – you work in jeans and t-shirt
• F&B-Discount – working and eating together is part of it for us
• International working environment – you get to know other cultures
• Your birthday – is your additional day off
• Health – we support your membership in a fitness club