Job Description

For an Italian inspired restaurants in Leuven, we are looking for a Restaurant Manager (Shop Manager). Restaurant is a “Place to Be” in Leuven.

Warmth and a family feeling are central to client’s culture.  Customer service, good food & good vibes are key to their business. Since the beginning their goal has been to bring people closer to each other thanks to a food-sharing concept focused on social bites, trendy pizzas and sexy cocktails.

Client is an award-winning, multi-site HoReCa business eager to continue growing their portfolio.  They have massive growth plans ahead.  To support that growth at their artisanal Pizza shop they are looking for 1 superwoman / man to support them.

In this position you will report to our COO, and your key roles & responsibilities are:

1. Own the day-2-day operational leadership of your Pizza shop and be responsible for its A-Z performance
2. Plan daily / weekly shifts to ensure our high quality- & service levels align well with productive staffing levels
3. Lead, coach and develop your team via ongoing feedback, formal performance reviews at regular intervals, recruitment, on-boarding and off-boarding as needed
4. Monitor stock-levels and ensure on-time, on-quality and on-budget re-supply through good, structured communication with the Pizzaiolos, our central kitchen and external suppliers
5. Report on buying trends, customer needs, sales & profits and ways of optimizing our processes and IT / Apps
6. Manage HACCP and HSE procedures, related checklists and wastage control
7. Promote and grow the business through campaigns, cross- & up-selling

Skills Required

You are a Pizza lover, and being called a ‘Pizzaholic’ is a badge of honor to you…the few, the proud, the well-fed.  Sharing that passion with others comes naturally to you, as does leading people in a positive & forward-looking way and rolling-up your sleeves to jump head-first into the passata.  Along the way, you honed your skills by working in food delivery / pick-up businesses or you have similar experiences in other HoReCa-related roles.

A drive for continuous improvement runs through your veins, and you get a kick out of delivering an all-round excellent customer experience together with your team: great service, great food, great times.  The prospect of taking charge of your slice of the Pizza world and being a part of growing a young, dynamic company excites you.

You are business fluent in Dutch & English.  A bit of French helps, and speaking Italian gives you extra mozzarella points.  Also, although this is a very hands-on operational position, we highly value creativity, a desire to keep on learning and a very healthy sense of humor…even after someone slaps a Pizza pie in your face.

Advantages

What’s in it for you…aside from an awesome job and joining a cool team?

• A full-time contract (38 hours), correct pay and timetable that offers a healthy balance
• A positive and professional working environment
• A great opportunity to grow with the company