Functieomschrijving

Hospitality Talents,, a recruitment agency specialized in hospitality roles, is currently looking for a Revenue & Digital Performance Manager, a results-driven, analytical, and strategic thinker who can bridge digital performance optimisation en revenue management for it’s client in Brussels, an International Hospitality Group.

This hybrid role is ideal for someone who thrives on turning insights into actions and knows how to maximise online channel performance while supporting dynamic pricing and commercial strategies.

Key Responsibilities

Digital Optimisation

• Analyse website performance, booking funnels, and guest behaviour to identify conversion opportunities.
• Design and run A/B and multivariate testing to improve user experience and booking conversion rates.
• Collaborate with brand digital marketing teams to optimise all digital touchpoints.
• Monitor and report on key digital metrics (traffic, bounce rate, conversion rate, etc.).
• Ensure brand consistency and pricing alignment across OTAs and metasearch platforms.
• Leverage SEO, UX and performance insights to improve visibility and user experience.

Revenue Management Support

• Support the Revenue Manager in data analysis, forecasting, pricing, and yield strategy execution.
• Deliver competitive insights to support dynamic pricing decisions.
• Conduct regular benchmarking and competitive set analysis.
• Maintain and update rate plans, restrictions and inventory across PMS/CRS/Channel Manager systems.
• Assist in the creation of weekly and monthly performance reports.

Data Management & Process

• Ensure reservation processes and system data inputs meet operational and strategic standards.
• Communicate consistently with Reservations and Front Office teams to ensure process alignment.
• Conduct regular checks on data quality, segmentation, and denied reservation tracking.
• Maintain an up-to-date event database for use within the RMS.

Market & Performance Analysis

• Use RMS tools to review hotel performance by segment, day of week, and against competition.
• Monitor market trends, local events, and competitor pricing to inform strategy.
• Evaluate group requests (leisure and corporate) to recommend optimal rates and distribution.

Strategic Decision-Making

• Work closely with the General Manager and Senior Revenue Manager to adapt strategies based on trends and performance.
• Provide accurate forecasts in line with the annual budget and business plans.
• Adjust strategies on distribution channels to optimise availability, visibility, and profitability.

Skills

Kandidaat Profiel

Key Skills & Attributes

• Strong analytical mindset with the ability to turn insights into business actions.
• High level of business acumen and strategic thinking.
• Excellent communication skills with the ability to collaborate and influence across departments.
• Results-oriented, proactive, and solution-driven.
• Comfortable with innovation and integrating new digital tools and strategies.

Experience & Tools

• Experience with IDeaS RMS, Koddi, and Opera PMS is a strong advantage.
• Advanced Excel skills (pivot tables, formulas); strong command of PowerPoint.
• Familiarity with CRS systems, distribution platforms, and market analysis tools.

Education

• Degree in Hospitality Management, Business, Marketing or a related field.
• In-depth understanding of the hotel industry, including market trends and commercial strategy.

Languages

• Fluent in English; knowledge of French and/or Dutch is a plus.

Voordelen

• A dynamic position within a multicultural and well-established hotel group.
• Attractive salary package and growth opportunities.